A good mechanic is hard to find, and perhaps a good transmission repair shop even harder. However, there are some telltale signs of a good auto transmission repair shop.
An ASE certified technician is required to pass rigorous testing and have hands-on experience, which is verifiable. That means that an ASE certified technician has the education, training, skills, and experience needed to be a reliable expert when it comes to your repairs. Putting your vehicle in the hands of technicians without proper certification is always a gamble, and that's never recommended. If you have a foreign car or an antique, you may also want to look for technicians with additional certifications. Not all shops work on all vehicles.
Looking on Angie's List or other sites for recommendations can be helpful, as can hearing from friends or family. Firsthand experiences can sometimes vary, and the mechanic that you friend complained about might not even be working at that shop anymore. It's a good idea to consult multiple sources, but a very reliable source is the Better Business Bureau (BBB). A BBB-accredited business offers consumers a verified accreditation that can be very helpful in pointing you in the right direction.
Good deals are hard to find, and good auto repair deals can sometimes seem almost impossible. Repair shops that provide good promotional offers are often gambling on return customers, which means they probably have fair to excellent confidence in their skills and that you will be happy with their services. Additionally, you can save some money.
Locally owned and operated businesses tend to be far more dedicated to the area, and they have a definite commitment to maintaining their reputation and providing good customer experiences. Local businesses live and die due to the dedication and demands of their clients. That means they'll always need to put their best foot forward or fear losing dependable customers.
Let's be honest: convenience is always key. Multiple shops in great locations is a good sign that that local business has been able to expand due to demand from customers and a solid reputation. If you're looking for the best transmission auto shop in Buckhead, you'll be best served by looking for all of the above.