Your Go-To Transmission Auto Shop
Making Your Car Road Ready
Meet Our Team
Lowell Hester, Owner
Lowell’s career in the aftermarket transmission business began in 1994 as manager of Mr. Transmission, Decatur, GA. In 1997, Mr. Transmission Sandy Springs was incorporated and purchased by Lowell in March of 1998. Lowell has fond memories of his father’s innate ability to work on and successfully repair anything automotive. Every year, Lowell’s hard work and dedication to customer service has earned Mr. Transmission Sandy Springs the Franchisor’s Award of Excellence and in 2011, the elite designation as Franchisee of the Year. This award is not based on sales dollar volume but rather the more important measure of good customer service and relationship standing in the industry. It is because of his strong work ethic and belief that “you can never go wrong by doing the right thing”, our customers gladly refer their friends and family members to us.
Having successfully owned and operated both Mr. Transmission and Aamco Transmission franchises at some point during his career, Tom has extensive training and knowledge in the aftermarket transmission repair industry and he understands all facets of owning and operating a transmission repair center from the ground up.
From the first call to drive out, Tom assists in diagnosing any issue you may be having with your vehicle. Once the diagnosis has been completed if there’s a transmission issue, he will take time explain the diagnosis and make sure our customers understand all options to make the best decision as it pertains to their vehicle. Most importantly, he realizes the value in communication and creating lasting relationships with his customers.
If you suspect your car or truck is experiencing problems with the transmission Tom will be here to answer your questions and discuss bringing your vehicle in for a diagnosis.
In 2008, when sales in the new construction housing market began to slow, Cindy took the opportunity to join Mr. Transmission in an attempt to assist Lowell in “wading into the deep waters” of the 21st century of technology in the Mr. T office. Although, he will still tell you he would like to “go back to using smoke signals” to communicate, Lowell is making progress but Cindy still has her hands full managing the office and decision making in today’s ever changing marketing trends.
We are pleased to announce Jason Scott has joined the team at Mr. Transmission Sandy Springs. As a Master Mechanic, Jason has 32 year's experience in the after-market transmission rebuilding industry. His vast knowledge and experience have brought him to the level of proficiency in rebuilding all types of automatic and standard transmissions and transfer cases including European, Asian and domestic, including ZF and Mercedes.
Jason's thorough attention to research and detail has earned him the reputation as one of the best and a household name in the aftermarket transmission business. His willingness to share his knowledge and experience has enabled him to participate as a speaker at industry seminars and also earned him the honor of being featured in Gears Magazine.
We are proud to have Jason as a member of our team. Jason personally signs his name to every transmission he rebuilds because he stands behind his work. We assure you that if Jason's name is on your transmission, it has been rebuilt the right way!
The newest member of our team, Robert joined Mr. Transmission Sandy Springs in 2014. Robert is ASE certified with dealership experience and has been working in the auto repair industry since he was 12. He boasts the claim to fame as singularly and successfully working on his first car at the young age of 13! Robert is not just experienced as a transmission specialty technician, he also has an extensive background in the general automotive repair industry. As our R&R technician, Robert oversees every detail in the day-to-day shop floor operations to insure a smooth repair process from diagnosis to drive out! We are proud to have Robert as a member of the Mr. Transmission Sandy Springs team.