Sandy Springs And East Cobb Transmission Repair

Everyone at Mr. Transmission was courteous and so helpful when I had repairs done. They were right on with the time for pickup and cost of my repair. I wouldn't hesitate to recommend them to others.

From initial contact my experience was made easy. There's a drop box for those who need to drop off their vehicle during off hours. Tom was very helpful and made me feel like family. It turns out, thank God I didn't need a new transmission, but the problem detected was a simple fix.I dropped Chantilly off before work abd she was ready by the time I was off.

*This is based off service without having a repair completed* I went in to have my 2002 Honda looked at because of slippage from 1st to 2nd gear. I had changed the transmission fluid and noticed it was reddish brown so feared the worst. When I came in I was expecting to have to drop the car off and wait half a day to get it looked at. Tom Nichols was the person I spoke to and much to my surprise he had it immediately looked at. I went to get coffee and after a little over an hour away I came back and he was able to diagnose it as a mechanical error requiring rebuilding the transmission. The price he gave was fair considering there is a warranty provided. He was very patient and thorough in his explanation of the issue. I have not proceeded with the repair yet because of the age of my car. But he was understanding and I just can't say enough about how great the service was. If I do proceed with repair it will be with Tom.

Great experience - the quality of work, the customer service, everything. So nice to find people you can trust and who genuinely care about their customers. Cindy and Lowell are those people.

When I described the problem with my Mercedes, Mr. Lowell immediately identified the problem and I was sold! Excellent work in a most timely manner. I will recommend him to friends and family

During a routine oil change, my husband was advised that I may have transmission issues. Most of my driving is on the interstate, so I hadn't really noticed the sounds my car was making when changing gears. My husband & I were both worried because at this point, a bad transmission would likely total my car out & it's not even paid for yet. I looked up the closest transmission specialists to our home-- Mr. Transmission. They are literally about 3 miles down the street from our house. After a free diagnosis, it was determined that there was nothing wrong with my transmission, but the engine mounts & transmission mount were busted. $800 repair compared to the over $3k it would have cost to replace the transmission. Sigh of relief. A little over a week later, we dropped my car off for the repair after hours on a Tuesday. The next day around 4, I received a call letting me know that my car would be finished shortly.. but not only that, they had great news. It turns out, only one engine mount was cracked instead of all off them like they'd originally thought. Repair cost down to $305. HUGE sigh of relief! These guys are awesome, honest, knowledgeable, & do great work.

THESE FOLKS ARE GREAT! From the minute I walked in the door, I was greeted kindly and attentively to issues with my vehicle. Cindy and Lowell put my mind at ease and I never felt rushed or pressured. I thought my transmission was starting to go bad on me with an unfamiliar sound. I received a call and was told that my transmission was in good operating condition. NO CHARGE!!! They spent a good 2 hours on my vehicle and was surprised that they wouldn't even accept anything I would pay them for their time. I was given a referral for other work that I will need soon, and went over there to speak with them. I want to thank Lowell and Cindy again for their time, courtesy, and most of all them being honest with me. ABSOLUTELY, I would recommend them and will use them if the situation calls for it. Thanks!

They are great people. Made me feel confident about their ability, and honesty.

Fantastic people. Great service!!!! Highly recommended!!

Look like your having a good time, great kick-off!!!!